Sometimes insurance coverage takes time to kick in. This can happen because of normal processing time, but coverage can also be delayed if your initial claim is denied and your NovoCare® Case Manager is assisting with the appeal process.
If there will be a delay in getting insurance coverage, your Case Manager may talk with you about the JumpStart™ program, through which qualifying patients can receive a limited supply of free Norditropin®. You will never have to repay NovoCare® for this medication, even if your claim is eventually denied.a
JumpStart™ may still be an option even after your insurance coverage begins, if there is a risk of a gap in therapy caused by any of the following circumstances: